FAQ

Read our FAQ and get the information you need.

  • Tickets are available through this website.

  • Yes, we do. Gift a mind-bending experience with a digital gift card to the Museum of Illusions. Funds can be used on tickets and merchandise in the Illusion Shop.
    Click here to buy.

  • Yes, tickets are available at reception, please note we are a cashless facility.

  • 63 City Center Valet – Located off the Las Vegas Strip on Harmon Avenue. Across from the Cosmopolitan Hotel & Casino. Parking fee required. Discounted rate of $15 is available for NV Residents.

    Cosmopolitan Hotel & Casino – Located off the Las Vegas Strip on Harmon Avenue. Parking fee required. Three hours free for NV residents.

    Aria Hotel & Casino – Located off the Las Vegas Strip on Aria Place. Aria self-parking garage. Parking fee required. Three hours free for NV residents.

    Other Parking:

    www.spothero.com is available for general parking information in Las Vegas.

    Oversize Parking (height over 7’ 3”):

    Oversized vehicles can be used to drop off guests at the 63 City Center Valet.

    Oversized vehicle parking on the Strip is available at the Excalibur Resort & Casino. Parking fee required.

    Oversized vehicle parking off the Strip is available at The Orleans Resort & Casino.

  • The museum experience typically takes between 45 and 90 minutes, but there is no time limit, so you are welcome to explore at your own pace.

  • Yes, we are wheelchair accessible. There are a few rooms with slanted floors that are not as accessible, but those can be bypassed on your visit.

  • Ticket and merchandise purchases are non-refundable. If you are unable to make your reservation time, we are more than happy to reschedule you to a new date.

  • No, food and drinks are not allowed in the museum.

  • Tickets are not required for children who are four years old and younger. They can enter MOI for free!

  • Ticket allocation and rescheduling are subject to local policy and availability and usually require at least 24 hours’ notice prior to the event date. Click the manage booking link on the upper right of your confirmation to reschedule your visit or add additional tickets. For any questions, concerns, or disputes, you agree to contact us in a timely manner at the following: [email protected]

  • Complimentary admission is available exclusively to teachers and educators with valid school IDs. Teachers and educators are eligible for one complimentary admission per year. This offer is valid for walk-in visitors only. Please present your valid school ID upon entry.